Question 1

How much weight do/can these support?

Accepted Answer

My weight is 225. My understanding is up to 300.  Do not like these because they did not solve the problem of working well on carpet.

Question 2

Do the black version leave any black scuff marks on laminate flooring?

Accepted Answer

Our office chair wheels are made from polyurethane. They look and feel like synthetic rubber, but they will not stain or live scuff marks on your floors.

Question 3

Where can I contact the company for this product?   I need to speak to support.

Accepted Answer

I purchased my set on May 15, 2021 and the bearings are already deteriorated and wheels barely spin. They've been used indoors on hardwood in an office and while they've been so much better than what came on my Hermann Miller Caper chair certainly disappointed that they're not able to be taken apart and the bearings replaced like an actual rollerblade wheel assembly. It is dusty here in Arizona so I suppose that could have lead to their more rapid breakdown than other reviewers' updates but still for the price they should at least make it a few years. The QR code on the warranty registration card that was shipped in the box never worked and led to a web server directory listing page which was empty as did the gift card promo and now I read that the warranty is only good if you registered (with a link that doesn't work) the product in order to get the limited lifetime warranty. If you're going to promote lifetime warranties as major selling points then make them an actual lifetime warranty like more established brands instead of trying to get out of actually replacing something that appears to be defective by design. Hopefully they'll make it right and we can all update our reviews to mention how quickly their support staff rectified the issue and how we still recommend these wheels as a "must have" upgrade.

Question 4

Hi, will these fit Eurotech chairs?

Accepted Answer

I'm not personally familiar with Eurotech chairs, but from what I could find, I'm pretty sure our casters will fit. To make sure, you can measure the original casters' stem diameter.  It should be 7/16" (11mm).
In the unlikely case, our replacement chair wheels won't fit you can easily return them for a full refund.

ASIN	B06XB6FYQX
Best Sellers Rank	#170,432 in Office Products ( See Top 100 in Office Products ) #265 in Office Furniture Casters
Brand Name	OPTTICO
Caster Type	Swivel
Color	Black
Customer Reviews	4.7 4.7 out of 5 stars (1,567)
Included Components	5 Casters
Item Dimensions	7.9 x 4.8 x 3.7 inches
Item Weight	2.5 pounds
Load Capacity	650 pound
Manufacturer	OPTTICO
Material Type	Polyurethane (PU)
Model	Opttico
Mounting Type	Stem Mount
Part Number	Opttico
Surface Recommendation	Multi-Surface
UPC	646437668552
Wheel Width	2 inches

Office Chair Wheels Replacement Set of 5 - NO MORE CHAIR MATS - Office Chair Casters for HARDWOOD FLOORS - Smooth Rolling, Soft Rubber Desk Chair Wheels, Rollerblade Style Computer Chair Caster Wheels

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